Analyst – Inbound Messaging – Customer Management (Pune)
Analyst – Inbound Messaging – Customer Management (Pune)
Blog Article
We're searching for a dedicated and enthusiastic Specialist to join our vibrant Customer Services team in Pune. In this role, you will be the first point of interaction for our valued customers via inbound support. Your primary responsibility will be to provide outstanding customer service by resolving their inquiries in a timely and professional manner. You will also play a crucial role in identifying customer needs and offering solutions to enhance their overall experience.
- Responsibilities include but are not limited to:
- Provide prompt and helpful responses to customer inquiries via inbound support platforms.
- Addressing customer issues with empathy and speed.
- Documenting customer interactions accurately and efficiently in our CRM system.
- Collaborating with other departments to ensure smooth customer service operations.
If you are a people-person with excellent communication skills and a passion for providing top-notch customer experiences, we encourage you to apply!
Launch Your Career as an Inbound Chat Analyst in Customer Operations at Eclerx
Are you a dedicated individual with a talent for customer service? Do you thrive in a fast-paced environment where you can make a difference? Then we have the perfect opportunity for you! Eclerx is seeking a skilled Inbound Chat Analyst to join our Customer Operations team.
In this role, you will be the representative for our valued customers, providing them with efficient support via live chat. You'll resolve a spectrum of customer inquiries, ensuring their happiness.
- Strengthen your customer service expertise.
- Work with with a talented team of professionals.
- Hone valuable experience in the tech industry.
If you are ready to grow your career, we encourage you to apply today!
Support Agent : Inbound Chat at Eclerx Pune
Are you a passionate communicator with a knack for solving customer problems? Do you thrive in a fast-paced environment and enjoy helping people? Then look into this exciting opportunity as an Inbound Chat Specialist at Eclerx Pune!
At Eclerx, we are dedicated to providing exceptional customer service. As an Inbound Chat Specialist, you will be the first point of contact for our valued customers, helping them with their queries through live chat.
- Duties include:
- Proactively interacting with customers via live chat
- Delivering prompt and effective solutions to customer concerns
- Updating a friendly and professional demeanor at all times
- Working with other teams to ensure seamless customer service
If you are a team player with excellent customer service skills, and a strong work ethic, we encourage you to apply! This is an amazing opportunity to develop your career in customer service while contributing in a fast-paced company.
Eclerx is Hiring Inbound Chat Analysts for Customer Operations Team
Are you a customer-focused individual with top-notch communication skills? Eclerx is currently looking for Inbound Chat Analysts to join our dynamic Customer Operations team. We are a leading global provider of customer service solutions, and we're committed to providing outstanding customer experiences.
As an Inbound Chat Analyst, you will be the first point of contact for our customers via live chat. You will resolve inquiries in a quick and courteous manner, while maintaining a professional and respectful attitude.
- Responsibilities include but are not limited to:
- Responding to customer inquiries via live chat
- Providing accurate information about our products and services
- Resolving customer issues in a timely manner
- Maintaining a high level of customer satisfaction
If you are committed to providing exceptional customer service and thrive in a fast-paced environment, we encourage you to join our team!
Kickstart Your Career: Inbound Chat Analyst Opportunity at Eclerx
Are you a motivated individual with a interest in customer service? Do you thrive in a fast-paced environment? Then this is the ideal opportunity for you! Eclerx is currently hiring talented individuals to join our team as Inbound Chat Analysts.
In this role, you will be the first person for our customers, providing efficient and exceptional support via live chat. You'll be responsible for resolving customer inquiries, fixing issues, and providing a positive interaction.
We offer a welcoming work environment with opportunities for growth. If you are excited to make a contribution, we encourage you to apply!
Elevate Customer Experiences as an Inbound Chat Analyst at Eclerx Pune
Are you a dedicated individual with a astute eye for detail and a commitment to deliver exceptional customer service? Eclerx Pune is seeking an Inbound Chat Analyst to join our dynamic team!
In this crucial role, you will be the primary point of contact for our valued customers. You will handle their inquiries in a timely and professional manner. Your customer service skills will be critical in fostering positive customer interactions.
At Eclerx Pune, we strive to create a inclusive work environment where you can thrive both personally and professionally. We offer attractive compensation and benefits packages, as get more info well as opportunities for personal advancement.
- When you are a self-motivated individual with a strong work ethic and a genuine desire to make a positive impact, we encourage you to submit your application!